Computech follows Process Quality Measurement Improvement (PQMI) methodology and guidelines and implements a Total Quality Management System (TQM) that is fully compliant with industry standards. As part of the ongoing improvement of its TQM, Computech emphasizes the importance of understanding and meeting customer requirements; the need to consider processes for added value; and continual improvement of processes based on objective measurement.
The Plan–Do–Check–Act cycle shown below is a four-step model for ensuring continuous quality and change. Just as a circle has no end, the PDCA cycle should be repeated again and again for continuous improvement. This quality system ensures continuous improvement of Computech effectiveness in the operation and its ability to satisfy customer needs and requirements.

This Total Quality Management focuses on

• Establishing and maintaining good customer relations, which helps to ensure the appropriate amount of rigor is applied as the program evolves through various stages of its life cycle
• Ensuring the product or service meets or exceeds implied and explicit customer expectations
• Continual Improvement of the Processes, Products and Solutions, both with respect to customer satisfaction and value
• Control of products and solutions (changes and non conformances)
• Control of suppliers

Good Business Practices, strong customer relations, Documentation Control, Control of Quality Records, Procurement Control, Continual Improvement, and Control of Nonconforming Product, Solutions and Services are key to our Total Quality Management system. Other elements may be applicable, depending on the unique requirements of the project.